A full diary, positive sponsor and requested proposal can look like progress while the customer organisation has not completed a decision. The missing work is usually evidence, buying-group authority, real alternatives or an accepted customer action.
Choose the route from customer decision readiness
What customer decision may actually need to be made?
Separates light-qualification from shared-decision from the alternative routes.
How defensible is the customer problem and value case?
Separates shared-decision from the alternative routes.
Does the buying group include affected, influential and authorised roles?
Separates shared-decision from the alternative routes.
Are the next actions genuinely mutual and accepted?
Separates shared-decision from the alternative routes.
| Situation | Use | Protect |
|---|---|---|
| Explicit, low-risk and customer-owned | Light qualification | Proportionate evidence |
| Multiple stakeholders, material consequence or mixed evidence | Shared decision review | Buying group, alternatives and mutual actions |
| Weak evidence, absent authority or no customer action | Responsible pause or decline | Integrity over pipeline momentum |
The useful test is whether the record can be read back, corrected and accepted by the people who carry the consequence. If it cannot, the stage is not complete.
Apply this to your situation
Answer the discriminating questions before choosing the full method. IntentOS will carry this page context into the clarification and show the matching Stratogenic package from its owned-product catalogue.
Frequently asked questions
A full diary, positive sponsor and requested proposal can look like progress while the customer organisation has not completed a decision. The missing work is usually evidence, buying-group authority, real alternatives or an accepted customer action.
Keep the material claim, its source, the decision owner and the accepted next action visible enough for both sides to correct.
The stage is complete when the affected people can read back, correct and accept the record and its ownership.
Source: Narrative Studio Strategic Outcome package; product evidence and method stages only.